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DEMANDWARE

Bringing you intelligent e-commerce features and functionality to sell more online.

CRM

We’re creating unique B2C commerce websites and customer experiences with the powerful functionality and scalability of Salesforce Commerce Cloud.

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Salesforce Commerce Cloud: Demandware & Beyond

flexible e-commerce

Salesforce Commerce Cloud (formerly known as Demandware) is one of the most flexible e-commerce platforms available - capable of running large online storefronts, providing scalability, boosting site traffic with enhanced levels of site performance – all with minimal cost impact.
storefront reference
The Shopping Index report for Q1 of 2019 showed that shoppers who acted on Einstein-powered product recommendations averaged 26% higher average order values (AOV) compared to shoppers who didn’t engage with them.

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  • Commerce Cloud has a storefront reference architecture which is specifically built to give merchants faster time-to-market and better TCO. It provides developers with a framework to build commerce sites that are faster and mobile-optimized. The built-in AI features of Cloud Commerce Einstein enable predictive intelligence in the platform.
  • At Sapours, we have strong capability and extensive experience in commerce. Our Salesforce Commerce practice consultants help you meet the challenges of online commerce – and match customer expectations.

meet challenges

Our Salesforce Commerce CoE enables you to build a comprehensive e-commerce ecosystem, from merchandising to marketing, for your B2C commerce business.

commerce ecosystem

Powerful Personalization in Salesforce Commerce

From catalog to cart - the easiest route is a personalized recommendation!
Personalized recommendations are the savvy shopper's shortcut - from lengthy product catalogs to the perfectly suited product added to cart. Einstein intelligently identifies user preferences and suggests product choices relevant to each shopper, based on machine learning models that only get better with time, significantly improving customer experience as well as loyalty. Einstein thus intelligently brings forth the relevant, personalized merchandise to the right user.
powerful personalization
integrations
Social selling – leveraging the power of online communities
Commerce Cloud offers integrations with social channels such as Facebook and Instagram which have become a shopper’s paradise! Today, buyers are more influenced with their social community recommendations than they are by advertisements. So, connecting social channels to the buyer’s journey on the online storefront is powerful. Data shows that product recommendations from friends can lead to repeat visits, higher likelihood of conversion and even higher average order values.
Headless UI

Headless UI:

Salesforce Commerce Cloud is designed to give merchants more control over frontend content. Its headless UI means that business teams are less dependent on IT support to make changes to the site

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Prioritizing Mobile

Prioritizing Mobile:

Commerce Cloud comes with powerful mobile optimization features. It enables responsive design on storefront templates, and allows a data-driven mobile UX via personalization capabilities of Einstein.

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Multi Site Management

Multi Site Management:

Commerce Cloud can enable businesses to take their storefront global in no time. Country-wise sites can be launched and managed easily from a single framework and localization features such as multi-lingual support

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Want to discover how we can help you deliver an intelligent, digital commerce shopping experience to your customers?