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C/4 HANA Expertise

Sapours has experts that have been implementing Hybris even before it was acquired by SAP! We have unmatched capabilities in the implementation of the following modules:

C/4 Hana Expertise

SAP Hybris Marketing Cloud enables organizations to market in the moment by allowing marketers to understand the real-time intent of each customer and dynamically deliver contextually relevant experiences across channels

Key Capabilities:
  • Consumer & Customer Profiling
  • Segmentation & Campaign Execution
  • Commerce Marketing
  • Marketing Resource Management
  • Marketing Analytics
  • Marketing Lead Management
  • Loyalty Management
  • Customer Journey Manager

SAP Hybris Commerce Cloud drives your digital transformation and enables you to become an omni-channel business, deliver contextual customer experiences and respond to the market faster

Key Capabilities:
  • Commerce for B2C & 82B
  • Customer Experience
  • Merchandising
  • Customer Support
  • Product Content Management
  • Order Management
  • Mobile Tools
  • Search

SAP Hybris Sales Cloud is a modern-day, cloud sales solution that is built for sales professionals on the go. Leveraging user experience technology that is easily tailored to the way companies want to engage with their customers and run their business

Key Capabilities:
  • Analytics
  • Mobility
  • Retail Execution
  • Opportunity Management
  • Sales Force Automation
  • Sales Performance Management
  • Territory Management
  • Collaboration

SAP Hybris Service Cloud solutions enable the end-to-end service process; supporting seamless transitions between communication channels to resolve customer issues and execute service orders through self-service options, engagement centre agents or an on-site technician

Key Capabilities:
  • Call Centre Management
  • Field Service Management
  • Workflows and Approvals
  • Mobility
  • Ticket Management
  • Knowledge Base
  • Analytics
  • Omni-Channel

From a technology stack perspective, with the built-in artificial intelligence capabilities and integration of the machine learning technology that are present side by side; this suite becomes the most powerful solution set to propel real-time customer engagements across Sales, Service, Marketing, and Commerce. Another distinct advantage is the existing Deep and out-of-the-box integration with SAP ERP, Smart Analytics and IoT for proactive service!

Our C4HANA Differentiators:
C/4 Hana Differentiators
Our Services:

We have helped customers implement various versions and have also executed complex projects involving:

  • Integration with existing standard or home-grown systems
  • Upgrade from one version to the latest one, be it the Database or Technical part of the entire Functional part
  • Extension of a specific module like Sales and Marketing on to a mobile version
  • Reimplementation of a specific module or the whole stack
  • Audit of an existing setup both from a technical and/or functional perspective
  • Support and maintenance of the already implemented systems
Our Methodology :

We follow a hybrid agile methodology for deployment and have seen a 100% success rate! Customers end up getting exactly what they started out to accomplish.

C/4 Hana Methodology

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+91 20-66277962

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